Thank you for shopping with Little Wandering Daisy. We carefully prepare every order before it begins its journey to you.
Shipping Origin
All orders are shipped from our warehouse in China and are available for worldwide delivery.
Processing Time
Orders begin processing immediately after they are placed.
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Processing time: 3–6 business days
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During this time your order is packed, quality checked, and prepared for international shipment.
Once your package is ready, you will receive a shipping confirmation email with your tracking number.
Tracking Information
Receiving your tracking email does not necessarily mean your package is already in transit. In most cases, it means a shipping label has been created and your order is being prepared or transferred to our international shipping partner.
It may take several days before the first tracking update appears.
If your tracking has not updated for more than 7 days after receiving your shipping confirmation email, please contact us so we can investigate.
International Transit & Customs
Once your package reaches your destination country, it may be held for customs inspection and clearance.
Customs processing times vary by country and may take a week or longer, depending on local regulations. Unfortunately, customs delays are outside of our control.
If your shipment remains in customs for an unusually long period, please contact us and we'll gladly assist in investigating the delay.
Customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country's customs authorities.
Lost Packages During Transit
If your shipment is officially considered lost during transit by the carrier, or your tracking has shown no movement for more than 12 days (excluding customs delays), please contact us.
Once the shipment is confirmed lost, we will send a replacement at no additional cost.
Delivered but Missing Packages
If your tracking shows that your package has been delivered, responsibility transfers to the customer.
Before contacting us, please:
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Check around your property and any safe delivery locations.
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Ask family members, roommates, neighbors, or building staff if they accepted the package on your behalf.
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Contact your local postal service or delivery carrier to request GPS delivery information or file a missing package claim.
Unfortunately, we cannot replace or refund orders that have been marked as successfully delivered by the carrier.
Damaged or Incorrect Items
If you receive a damaged item or the wrong product, please email us as soon as possible at support@littlewanderingdaisy.com.
Please include:
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Your order number
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A photo of the shipping label
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Photos of the item received
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Photos showing the issue
Once verified, we will send a replacement free of charge.
Please note that damage to the outer shipping box alone does not qualify for a replacement or refund if the product inside arrived in good condition.
Need Assistance?
If you have any questions regarding your order or shipment, please contact us.