We want you to love your purchase from Little Wandering Daisy. Please read our policy carefully before requesting a return, refund, or exchange.
Return Eligibility
Returns are accepted within 14 days of delivery.
To qualify for a return or exchange, the item must:
-
Be unused and unopened.
-
Be returned in its original packaging.
-
Be in its original condition.
Items that have been used, opened, damaged by misuse, or returned without their original packaging are not eligible.
Change of Mind Returns
We generally do not accept returns due to change of mind.
If we approve a return as an exception:
-
The customer is responsible for all return shipping costs.
-
A valid trackable shipping service must be used.
-
The return must be shipped to our warehouse in China.
Please note that international return shipping can be expensive and delivery times may be lengthy.
Exchanges
We offer exchanges for eligible unused items within 14 days of delivery.
Customers are responsible for:
-
Return shipping costs.
-
Purchasing a prepaid trackable shipping service.
-
Returning the item to our warehouse in China in its original condition.
Once the returned item has been received and inspected, the replacement item will be shipped.
Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, please contact us immediately.
Email: support@littlewanderingdaisy.com
Please include:
-
Your order number
-
A photo of the shipping label
-
Photos of the item received
-
Photos showing the damage or issue
After verification, we will send a replacement at no additional cost.
Refunds
Once an approved return has been received and inspected, your refund will be processed.
You may choose either:
-
A refund to your original payment method, or
-
Store credit.
Original shipping charges are non-refundable.
Any customs duties, taxes, or import fees paid by the customer are also non-refundable.
Non-Returnable Items
The following are not eligible for returns or exchanges unless they arrive damaged or incorrect:
-
Used or opened items.
-
Items returned without original packaging.
-
Products damaged through misuse or normal wear and tear.
Contact Us
For any questions regarding returns, exchanges, or refunds, please contact: